Virgin 360

I got an email from Virgin Media yesterday asking if I'd like to join early access to a new "TV Experience":
Screenshot_20200815-104701_Email.jpg

The link took me to my VM account upgrades screen, but I was receiving an "oops something went wrong" message. I decided to call VM and spoke to an advisor who read through the blurb which gave little away, except he mentioned "your existing V6 boxes will be converted...", so I assume its going to be a software/firmware update. I've signed up and...

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