LG BX Odd Issue

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Hi, I got my LG BX 55 inch yesterday. Love the TV. Amazing picture for gaming and movies, but I'm having a weird issue.

Each time I turn on my TV and open the Netflix app, the menu shows as normal, but when I select a programme to watch, it plays the sound but not the image, just a black screen, same for thing for the trailer that automatically plays at the top when you highlight a movie or programme. It's odd because everything else (the progress bar at the bottom etc) is all visible and...

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