LG NANO - What am I doing wrong?

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Please help, my head is about to explode.
I have a NANO816NA TV. I have that connected to my yamaha AVR via the HDMI ARC port. I have a virgin cable box connected to the AVR. Everything seems to work fine whilst watching anything on the virgin box. The audio on the TV is set to HDMI ARC and I control the volume through the AVR. Simplink is turned on.
The problem comes when trying to watch the Netflix or Disney app on the TV. I get the video but the audio is still what was on the virgin box...

LG NANO - What am I doing wrong?


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