Sharp 55" 4k TV driving me mad - help - freezes, optical out doesn't work

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hey everyone

I'm at the stage where I feel super frustrated with my Sharp 55" 4k TV LC-55UI7252K.

There are two things which are really bugging me and Sharp "customer services" has been close to useless in helping me resolve:

1. I can't get sound to play from my TV into my amp via external speakers using optical cable. I have a Yamaha music cast amplifier that is connected to the TV via an optical cable. One end of the cable is plugged into the TV and I know it's sending a signal because...

Sharp 55" 4k TV driving me mad - help - freezes, optical out doesn't work


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