richer sounds not giving a replacment ( severe vertical banding)

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Hi guys,

Im new to this forum just need quick advice I bought a C8 oled from richer sounds, I can see severe vertical banding on 5% and 10% grey.
richer sounds are refusing a replacement according to them you don't see this in normal viewing conditions do I have a case ?? or this sort of bending is normal ??


Thanks in advance

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