Sony HDR-FX1E mini dv transfer.

Can anyone help?
I shot my sisters wedding on a Sony HDR-FX1E at 1080i. I can't transfer the dv tapes to my computer.
I have sent the tapes away to be transferred to three different transfer companies but the all have said there is nothing but blue on the tapes but I can view the tapes via the camera and I know there footage is on there.
I have tried to transfer onto my computer via firewire but the computer doesn't recognize the camera. I bought a Pinnacle movie box to try to transfer on...

Sony HDR-FX1E mini dv transfer.

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